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Customer service

Helping you help yourself 

Looking to check the status of your order? Want to return a product or order a spare part? We have convenient self service options which will let you do just that! 

Where is my order?

Track your order, reschedule delivery or cancel an order.

Manage your order

Damaged product

Received a damaged product? Raise a claim through your order history.

Manage your order

Order spare parts online

Missing a screw? You can order spare parts online for free.

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Returns and exchanges

Find out how to return or exchange your products.

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Feedback and complaints

Tell us how we're doing.

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Frequently Asked Questions

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IKEA store

Find an IKEA near you

Visit us in store and get inspired. We're open and excited for your visit. Browse our products, walk through our room settings, and grab a bite to go.

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